By registering for the 2018 World Cup Coerver® Performance Academy promotion, you agree to the following terms and conditions:
Promotion Terms & Conditions
The promotion is valid between 14th June - 15th July 2018. Existing Performance Academy members will receive 1 month's membership free and an adidas® Telstar Top Glider Football (FIFA World Cup™ Ball)
when you recommend a friend to the Coerver® Performance Academy. (Reduction is applied once a Performance Academy membership and player kit package has been purchased by the recommended player).
Privacy Policy
Our Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details and shows how Coerver® Coaching England & Wales Ltd (Coerver® Coaching) intends to process, retain and remove your personal data, and the lawful basis for doing so. It is applicable to any information which is given by you or your company to Coerver® Coaching.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information do we collect about you?
We may collect personal information which we receive when:
• you use our website
• you use our services or products
• you contact us
• you subscribe to or use our social media accounts
This may include information which you provide when you:
• contract with us
• enter information on our website
• enter information on our customer surveys/offers
• interact on our social media accounts
• contact us directly in writing or by phone
• enter a competition or promotion
We collect personal information which adults/parents/guardians provide us about themselves/their children through registering as a clinic member or booking our courses. We also collect information about school representatives when they enter their details to arrange or find out more about the services we offer.
We may collect the following types of information:
• your name, address, email address, telephone number(s)
and other contact details
• information required to provide you with a service, and
details of our services that you have used
• your company’s name (or business), your position in the
company; the company’s address, company’s email address
and telephone number
• a child’s personal information such as name, gender,
date of birth, medical conditions, emergency contact
details, special needs, allergies, EpiPen status,
parental details.
• your payment information such as credit or debit card
details
• information collected through your use of our websites
• details of any enquiry or complaint you make
• information about the mail or parcels sent to you via
our services
• your information when signing for receipt of a parcel
or letter
How do we use the personal information we collect about you?
We may use the personal information provided by you to understand your needs and provide you with a better service, and in particular for the following reasons:
• for record keeping purposes
• to contact you for your views on our services
• to notify you about important changes or developments
to our site or services
• to provide a more personalised online experience
• to improve our products and services
• to keep you informed about our products and services
that we offer
• for market research purposes, on an anonymous basis to
track activity on our site, to publish trends and/or to
improve usefulness and content.
• We may periodically send promotional emails about new
products, special offers or other information which we
think you may find interesting using the email address
which you have provided.
• From time to time, we may also use your information to
contact you for market research purposes. We may contact
you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
Your personal information will be provided by Coerver® Coaching to selected third parties:
• when customers have indicated they wish to receive
information about products, services or promotions that
may be of interest to them
• where services are provided together with a business
partner and it is necessary to disclose the information
to them in order to provide the services
• for the prevention of fraud against Coerver® Coaching,
third parties and customers
• for the purposes of identity verification
• to prevent money laundering
• to other third parties (including the police, law
enforcement agencies, credit reference and fraud
prevention agencies and other bodies) to protect our or
another person’s rights, property, or safety including
the exchange of information to protect against fraud and
to reduce payment risks and in connection with the
prevention and detection of crime
Keeping you informed
If you have bought or enquired about our products or services previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you and to keep you updated with information about promotional offers.
Disclosure of your information
Your information may be used by Coerver® Coaching only. We will never pass your personal data to anyone else, except any successors in title to our business and suppliers that process data on our behalf both in the UK and abroad unless we have your consent.
Data Protection Notice
Coerver® fully supports the requirements of the Data Protection Act 1998 (DPA) and is committed to the protection of personal data belonging to our suppliers, customers and colleagues. Any personal information collected by Coerver® Coaching will be used in accordance with the DPA. We are aware of our obligations under the General Data Protection Regulations (GDPR) and have adopted a proactive approach to the implementation of the new legislation in the United Kingdom. This includes reviewing existing policies and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR and any subsequent legislation from time to time in force.
We have taken appropriate measures to keep users' personal information secure. We are committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online. Internally, we restrict access to personal information. Only those parties who need the information in order to do their jobs have access to it.
Controlling your personal information
Coerver® Coaching only retains personal information for as long as we need it to carry out a particular purpose or meet a particular obligation and we collate only the information absolutely necessary to minimise the amount of data held. You have a right to know about the personal information we hold about you. We can provide you with a copy of your personal data that we hold, free of charge, in an electronic format. Requests must be made in writing to Coerver® Coaching England & Wales Limited, The Bungalow, Hawthorne Lane, Coventry, West Midlands, CV4 9PB or support@coerver.co.uk and proof of your identification is required in order to protect your information, together with sufficient details to be able locate your information.
For example, dates and details of the services that you have used.
You also have the right to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website,
look for the box that you can click to indicate that you
do not want the information to be used by anybody for
direct marketing purposes
• if you have previously agreed to us using your personal
information for direct marketing purposes, you may change
your mind at any time by writing to or emailing us at
support@coerver.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Disclaimer
Coerver® Coaching reserves the right to cancel any of its education course Courses at any time but will endeavour to give at least 48 notice prior to the event. You agree to indemnify, defend and hold Coerver® Coaching and all their associated companies and their directors, employees, information providers, licensors and licensees, officers, partners, sponsors and suppliers (collectively, indemnified parties) harmless from and against any and all liability and costs (including, without limitation, legal fees and costs) incurred by the indemnified parties in connection with any claim arising out of any breach by you of these terms and conditions of use.
Official Coerver® Coaching photographs/video may be requested to be taken during the education course, these pictures/videos may be used, reproduced & published in Coerver® Coaching publications or by any of our official partners. I authorise Coerver® Coaching staff to administer or approve any medical treatment deemed necessary to the participant. I agree to Coerver® Coaching reserving the right to remove any disruptive attendees from the education course and that none of the parties involved with the organisation and the promotion of the education course can accept any responsibility or liability for personal injury of participants, or loss/damage to personal effects or property.